FAQ Q114: Do my customers need to create accounts with planyo to make a booking?

No, this is not necessary. Still, if they wish to book with you more than once, this is recommended so that they don't need to enter their personal data each time. Another advantage is that by creating an account, they can view all their existing reservations. Please note that when using simple integration, the customers would create a planyo account. If, on the other hand, you use advanced integration (customers reserving on your website), you can in some cases (this depends on the CMS system you use) integrate planyo with your existing website login. This way the customer's known personal information will be prefilled automatically for them whenever they make a new reservation. If you want, you can also set up your resources to REQUIRE an account. This will only make it possible for customers with a login to make reservations with you.
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