Specify which resources, schedules and operations your staff members have access to. Six administrative roles including external agents can be used.
Planyo can work with the following
user roles: main administrator who has access to everything, moderators who have access to all or some functionalities, as defined by the main administrator, resource admins who can administer only the resource or resources assigned to them,
agents who can enter bookings in the name of their customers (the system can also calculate agent commissions), and customers: based on your setup, your customers can also have logins (Planyo will even use your website’s existing login system) or they can always enter their personal details at each reservation without an account.
The system keeps track of administrative actions so you can see which staff member did what and when. The system can also be used for email exchange with customers so your staff members can immediately see the entire context. Email and SMS notifications can be setup for different staff members as well.