Wifivox Europe - Make reservation

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Delivery and return
  • Please select how you want to receive your Wifivox unit.
  • IMPORTANT: Please include the name in which the hotel booking has been made.
  • IMPORTANT: Please include the name under which the reservation has been made. Deliveries to Europe take up to 3 working days.
  • IMPORTANT: Please include the name in which the hotel booking has been made. Bear in mind free delivery is only available in Barcelona City or Madrid City. Areas not belonging to Barcelona City don't apply for Free delivery (E.g.: Castelldefels, Sitges, El Prat, Sant Cugat, among others)
    In Madrid areas NOT applying for free delivery would be Vallecas, Usera, Pozuelo, Barajas, Carabanchel, Hortaleza, amonth others)
  • Please include your hotel address where you want your unit delivered.
  • IMPORTANT: Please, also state a desired 2-hour delivery slot (Eg: 17:00-19:00). No deliveries on Saturday and Sunday.
  • IMPORTANT: Please be aware that Monday to Friday deliveries are between 9:00 and 14:00 and Saturday deliveries between 9:00 and 12:00. No deliveries on Sundays. You will need to be at the apartment to sign and receive the package.
  • IMPORTANT: Deliveries in Europe require someone to be available all day at the apartment in order to receive the unit.
  • Please include your apartment address where you want your unit delivered.
  • IMPORTANT: Please check all the MRW pick-up points HERE (delivery in 24 hours Monday to Saturday. NOTE: MRW offices are closed on Saturdays in August). Check all the KIALA pick-up points HERE (Delivery in 4 days, Monday to Friday, starting the day after the booking date. Pick-up: Monday to Sunday. ***Refer to pick-up point opening times)
  • Please include your desired pick-up point.
  • Address: Carrer Rosselló 324 (Barcelona). SEE MAP
    Opening hours: Monday to Saturday: 10:00-14:00 / 16:00-20:00.

    Address: Calle General Lacy 20 (Madrid). SEE MAP
    Opening hours: Monday to Friday: 10:00-14:00 / 16:00-20:00.
  • IMPORTANT: You should order the unit with at least 48 hours notice prior to your first rental day so that your package is at the pick-up point when you arrive. If you are ordering with just 24 hour notice, your package will arrive at the pick-up point sometime between 9:00 and 14:00 on your first rental day. We will deliver your unit to the LEFT LUGGAGE / CONSIGNA desk of the airport. You will receive detailed instructions of the pick-up point location in your booking confirmation email.
  • Please select the airport where you would like your unit delivered

  • Please select how you want to return your Wifivox unit.
  • IMPORTANT: Bear in mind free return is only available in Barcelona City. Areas not belonging to Barcelona City don't apply for Free return (E.g.: Castelldefels, Sitges, El Prat, Sant Cugat, among others)
    In Madrid areas NOT applying for free return would be Vallecas, Usera, Pozuelo, Barajas, Carabanchel, Hortaleza, amonth others)
  • Please include your hotel address where you will return your unit.
  • IMPORTANT: Please, also state a desired 3-hour collection slot (Eg: 10:00-13:00). No collections on Saturdays and Sundays.
  • IMPORTANT: Someone should be at the apartment during the day to hand the package to the courier
  • Please include your apartment address where you want your unit to be collected.
  • IMPORTANT: Please check all the MRW drop-off points HERE (opened from Monday to Friday) and the KIALA pick-up points HERE (opened from Monday to Sunday)
  • Please include your desired drop-off point.
  • If your departure airport is not in this list, please select "Street mailbox"
  • Please state your desired airport for dropping-off your device
  • Address: Carrer Rosselló 324 (Barcelona). SEE MAP
    Opening hours: Monday to Saturday: 10:00-14:00 / 16:00-20:00.

    Address: Calle General Lacy 20 (Madrid). SEE MAP
    Opening hours: Monday to Friday: 10:00-14:00 / 16:00-20:00.

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