FAQ Q212: How do I setup my Authorize.net account to accept payments for the reservations?

For general information about accepting payments in Planyo see Q121: I'd like to accept credit card payments for the reservations.

Redirect method
First of all, to accept payments through your Authorize.net account, you need to select Authorize.net or Authorize.net (DPM) in the Payment processing site option on the site settings page. The DPM method is different in that it asks for the credit card details while the customer is on your website. The credit card details are sent to the authorize.net server for processing and then the customer is redirected back to your site for the reservation confirmation message. The non-DPM method will ask for credit card details on authorize.net's website.

In order to submit the payment form, Authorize.net requires that the data is authenticated with your account's API Login ID and Transaction Key. These two keys are used to add an authentication value to the transaction and should not be shared with anyone. We'd like to give you here a choice to (1) specify the keys directly in Planyo or (2) use a proxy script hosted on your server where the keys will be used to add the necessary validation. Please note that in order to be PCI compliant you must choose (2) and go through the PCI compliance certification of your website. If PCI compliance is important for you and your website is not PCI compliant, then you should choose another version of the Authorize.net integration.

1. If you want to specify API Login ID and Transaction Key directly in Planyo, type them in the fields on the Online payments page. This way Planyo will add the fingerprint for you and automatically redirect the customer to the Authorize.net page to confirm the transaction. In this case, you don't need to any proxy script on your server.

2. If you rather want to use a proxy script to add the security key, you can download the template file here.

Once you download and unpack the script, edit it with a text editor (e.g. Notepad), set the $api_login_id and $transaction_key variables (at the beginning of the script) with your API Login ID and Transaction Key and upload the script to your web server.

Here's a sample of how you should change the script by filling in your private values:

$api_login_id = '42ad6e7AC'; // Put your API_LOGIN_ID here.
$transaction_key = '3wb3V79e234SpN32'; // Put your TRANSACTION_KEY here.


Next, go back to the Online payments page in Planyo and type the url pointing to the uploaded script (located your server) in the Authorize.net proxy page field. Please make sure that the url starts with either http:// or https:// (using SSL is recommended).

Now that you have the authorize.net payments set up, when your customer gets to the end of the reservation process they will see the Authorize.net payment button. Clicking the button sends all necessary reservation and payment data directly to Authorize.net or to your proxy script. Finally, the customer is redirected to the Authorize.net gateway to authenticate the transaction. Once this is done, Planyo gets notified about it and automatically adds information about the payment and updates the status of the reservation.

The 'Authorize only' transaction type
Note that beyond the regular Authorization and Capture transaction type, Authorize.net also supports the Authorization Only mode. Please see the Authorize and capture vs. Authorize only section in Q121: I'd like to accept credit card payments for the reservations

Customer Information Manager (CIM)
In the redirect methods above, the customer is sent to Authorize.net to type the credit card data and finish the transaction. The inconvenience of this is method is that returning customers need to re-enter the payment data each time they make a new reservation. By using the CIM service, you can allow repeat customers to enter their payment data only once and let them use this information in the future to make quick, one-click payments.

In order to accept payments through your Authorize.net CIM account, you need to select Authorize.net CIM in the Payment processing site option on the site settings page. Additionally, you need to specify Authorize.net CIM API Login Id and Transaction key for your CIM merchant account. You can find the two values in the Settings section in your Merchant Interface.

Before the customer can make any payment, they need to create an account at Authorize.net. In the payments section of the reservation details page, there will be a link encouraging the customer to create the account. After clicking the link, the customer is redirected to Authorize.net where they can add one or more payment methods to their account. Note that any personal information is entered directly on the Authorize.net secure servers and no merchant can actually access them. Also, note that the customer's account will be attached to your merchant service and can be used to make payments only for your merchant account.

Once the customer has the account, the payment section of the reservation details page will show the payment options previously created by the customer at Authorize.net. The customer can choose with a single click the method they want to use to pay for current reservation. Moreover, when the customer makes another reservation for your site, the same payment methods will be shown again and so the customer can immediately pay for it with one click. Additionally, two extra links are shown so the customer can edit the payment methods or completely remove the account.

The CIM payment account created by the client will be valid only for the Planyo site for which it was created. Also, at any time the customer can change their payment methods or delete the account. This way, the customer has a full control over the account.

You can learn more about the CIM service on the Customer Information Manager (CIM) page.
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