FAQ Q248: Can my customers choose the unit / seat visually (like in airplane or movie theater seat assignment)?

Yes, planyo has such feature. In fact, the visual unit layout has two views: one for the customers showing only the seat/place/unit name and background (green or red based on availability) and one for the administrators showing any information concerning the reservation concerning extended information: available units are also marked as green and unavailable units can show all information concerning the associated reservation (such as name of the customer occupying given seat, their reservation id and duration etc.). This extended information is customizable by you using a template.

The seat layout can be created very easily, in form of a csv file (created in e.g. Excel or Google Drive), where units are represented by single cells in the table. The CSV format rules are very simple:

Here's a sample CSV file:

.

UNIT LAYOUT MAP SAMPLEUNIT LAYOUT MAP SAMPLEUNIT LAYOUT MAP SAMPLEUNIT LAYOUT MAP SAMPLEUNIT LAYOUT MAP SAMPLE

.

ABCDEF

.

1Unit 1

.

2Unit 2

.

3Unit 2

.

4Unit 3Unit 3

.

5Unit 4Unit 4

.

6Unit 4Unit 4

.

7Unit 4Unit 4


Click here to download this sample CSV file.

The sample above would be displayed in your reservation forms and elsewhere like this:



Note that it was necessary to repeat the text title UNIT LAYOUT MAP SAMPLE across multiple columns in order to make this text wide. Also note Units 2, 3 and 4: their name was repeated multiple times in order to visually shape these resources as larger rectangles. As you see all texts except for Unit 1, Unit 2, Unit 3 and Unit 4 were interpreted as labels/descriptions (A through F and 1 through 7 and the title) because no units with these names were found.

In order to use the visual unit maps, you will need to perform the following steps:


Once these steps are done, all reservation forms will show an icon next to the unit choice which will open the visual layout map in a lightbox window. Clicking on a unit will select it in the reservation form. Besides the reservation form, the administrators can use the visual layout map also in the reservation modifications page, in the bulk edit page and in Schedule&Reports / Availability where they can preview their units visually for any date/time.
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